Terms

Terms and Conditions

Terms and Conditions for Cloud App Business Product Tracking

1. Introduction

Welcome to Cloud Zion Limited (“Company,” “we,” “our,” “us”). These Terms and Conditions (“Terms”) govern your access to and use of our cloud-based business product tracking application (“App” or “Service”). By accessing or using the App, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you must not access or use the App.

2. Definitions

Service: Refers to the cloud-based business product tracking application provided by the Company, including any updates, new features, and related services.
User: Any person or entity that accesses or uses the Service.
Account: The account created by the User to access and use the Service.
Content: All information, data, text, software, music, sound, photographs, graphics, video, messages, or other materials accessible through the Service.
Subscription: The payment model under which Users gain access to the Service.
Data: All data inputted by the User or collected through the use of the Service.
Third-Party Services: Any services or content provided by third parties and accessible through the Service.

3. Eligibility

By using the Service, you represent and warrant that:
- You are at least 18 years of age and have the legal capacity to enter into binding contracts.
- If you are using the Service on behalf of a company or organisation, you have the authority to bind that entity to these Terms.
- You agree to comply with all applicable laws and regulations in your use of the Service.

4. Account Registration and Security

4.1. Registration

To access the Service, you must register for an Account by providing accurate and complete information, including your name, email address, and any other information requested during the registration process. You agree to keep your registration information up to date.

4.2. Account Security

You are responsible for maintaining the confidentiality of your Account login information and are fully responsible for all activities that occur under your Account. You agree to notify us immediately if you suspect any unauthorised access to or use of your Account. We are not liable for any loss or damage arising from your failure to secure your Account.

4.3. Multiple Accounts

You may not create multiple Accounts for the purpose of abusing the Service or for any other purposes that violate these Terms. We reserve the right to terminate any Account that we suspect is in violation of this provision.

5. Subscription and Payment

5.1. Subscription Plans

The Service is provided on a subscription basis, with various plans available based on the features and usage levels. Details of our subscription plans are available on our website. By subscribing to a plan, you agree to pay the subscription fees associated with that plan.

5.2. Payment Terms

All payments are due in advance and must be made in accordance with the payment schedule provided at the time of subscription. Payment methods accepted include credit card, debit card, and other payment methods as specified on our website. You authorise us to charge your payment method for the applicable subscription fees.

5.3. Automatic Renewal

Your subscription will automatically renew at the end of each billing cycle unless you cancel your subscription in accordance with these Terms. We will charge your payment method for the renewal fees unless you cancel your subscription before the renewal date. You may cancel your subscription at any time through your Account settings.

5.4. Refunds

Subscription fees are non-refundable except as required by law or as otherwise stated in these Terms. We reserve the right to issue refunds or credits at our discretion.

5.5. Late Payments

If your payment method is declined or your payment is otherwise late, we may suspend or terminate your access to the Service until payment is received. You agree to pay all costs and expenses, including reasonable attorney’s fees, incurred by us in collecting any late payments.

6. Use of the Service

6.1. License Grant

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Service solely for your internal business purposes.

6.2. Prohibited Uses

You agree not to:
- Use the Service for any illegal or unauthorised purpose.
- Attempt to interfere with or disrupt the Service or servers or networks connected to the Service.
- Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Service.
- Use any automated means, including bots, crawlers, or scrapers, to access the Service.
- Transmit any viruses, malware, or other harmful code through the Service.
- Resell, sublicense, or transfer any rights in the Service to any third party without our prior written consent.

6.3. User Content

You are responsible for all Content that you upload, post, or otherwise transmit through the Service. You represent and warrant that you have the necessary rights and permissions to upload, post, or transmit such Content. We reserve the right to remove any Content that violates these Terms or is otherwise objectionable.

6.4. Data Ownership and Rights

You retain ownership of all Data you input into the Service. By using the Service, you grant us a non-exclusive, worldwide, royalty-free license to use, process, and display your Data solely for the purpose of providing the Service. You are responsible for ensuring that your Data does not violate any applicable laws or third-party rights.

7. Privacy and Data Security

7.1. Privacy Policy

Our Privacy Policy explains how we collect, use, and protect your personal information and Data. By using the Service, you agree to the terms of our Privacy Policy.

7.2. Data Security

We implement reasonable security measures to protect your Data from unauthorised access, disclosure, or loss. However, we cannot guarantee absolute security, and you acknowledge that you provide your Data at your own risk.

7.3. Data Processing and Transfer

By using the Service, you consent to the processing and transfer of your Data to servers located in the United States or other countries as necessary to provide the Service. You are responsible for ensuring that your use of the Service complies with all applicable data protection laws.

8. Third-Party Services

8.1. Integration with Third-Party Services

The Service may integrate with third-party services to enhance functionality. Your use of third-party services is subject to the terms and conditions of those services. We are not responsible for the performance or availability of third-party services.

8.2. Third-Party Content

The Service may include links to third-party websites or content. We do not endorse or assume any responsibility for any third-party content, and your use of such content is at your own risk.

8.3. No Liability for Third-Party Services

We are not liable for any damages or losses resulting from your use of third-party services. You agree to resolve any disputes directly with the third-party provider.

9. Intellectual Property

9.1. Ownership

We own all rights, title, and interest in and to the Service, including all intellectual property rights. These Terms do not grant you any rights in the Service other than the limited license to use the Service as described in Section 6.1.

9.2. Trademarks

All trademarks, logos, and service marks displayed on the Service are our property or the property of their respective owners. You may not use any trademarks, logos, or service marks without the prior written consent of the respective owner.

9.3. Feedback

If you provide us with any feedback, suggestions, or ideas regarding the Service (“Feedback”), you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully transferable and sub-licensable right to use, modify, distribute, and exploit the Feedback in any manner without any obligation to compensate you.

10. Termination and Suspension

10.1. Termination by You

You may terminate your Account and subscription at any time by following the instructions in your Account settings. Upon termination, you will lose access to the Service, and any Data associated with your Account may be deleted.

10.2. Termination by Us

We reserve the right to terminate or suspend your access to the Service at our sole discretion, with or without notice, for any reason, including but not limited to:
- Violation of these Terms.
- Non-payment of fees.
- Unauthorised use of the Service.

10.3. Effect of Termination

Upon termination, all licenses and rights granted to you under these Terms will immediately cease. You must cease all use of the Service and delete any copies of the Service in your possession. Termination does not relieve you of any obligations to pay fees due or any other obligations under these Terms.

10.4. Data Retention

We may retain your Data for a reasonable period following termination to comply with our legal obligations, resolve disputes, or enforce our agreements. After such time, your Data may be deleted.

11. Disclaimers and Limitation of Liability

11.1. Disclaimer of Warranties

The Service is provided “as is” and “as available” without any warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or that the Service will be uninterrupted, secure, or error-free. We do not warrant that any Content or Data provided through the Service is accurate, complete, or reliable.

11.2. Limitation of Liability

To the maximum extent permitted by law, we are not liable for any direct, indirect, incidental, special, consequential,

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